Post a Comment. Download Free Computer Books. A practical guide to configuring, automating, and extending Siebel CRM applications Overview Use Siebel Tools to configure and automate Siebel CRM applications Understand the Siebel Repository and its object types Configure the Siebel CRM user interface - applets, views, and screens Configure the Siebel business layer - business components and business objects Customize the look and feel of Siebel CRM applications A multitude of explanatory tables, screenshots, and precise diagrams to illustrate the topics Instructions valid for versions 8. Unmatched in functionality and scalability, Siebel enhances a company's sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization. Written by Oracle employee and Siebel expert, Alexander Hansal, this book is a complete practical guide to configuring, automating, and extending Siebel CRM applications..