Choose and book advice and guidance

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choose and book advice and guidance

Home | The Rotherham NHS Foundation Trust

NHS England today clarified the future of its Choose and Book programme, following an article in the Observer newspaper at the weekend. Beverley Bryant, Director of Strategic Systems and Technology for NHS England explained the contract on Choose and Book — introduced in as a national electronic appointment booking service that provides patients with a choice of place, date and time for first outpatient appointments — is coming to an end. But we know that Choose and Book has worked for some and not for others and a combination of electronic and paper referrals is still being used in some areas. Managing a mixed economy of paper and electronic referrals is onerous for hospitals and the lack of total slot availability makes it difficult for referring GPs to move away from paper. The announcement kicked off an extensive engagement with healthcare professionals and patients. Feedback from consultations has helped drive the design of the new service and help develop a system that is simpler to use, adopts the latest technology and provides an improved service for users and better experience for patients, with a view to driving up utilisation.
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If you're a patient, book or manage your e-referral - visit NHS. Advice and guidance allows a clinician to seek advice from another, providing digital choice of hospital or specialist; choice of appointment date and time.

NHS e-Referral Service

Booi 14 October. Since the deployment of Release 4. There is a patient leaflet below that explains the new service to the patient. It was introduced into the NHS from onwards.

Services will endeavour to respond to queries within 2 working days where possible. When the system was turned off in June it was used by 40, who will determine the most appropriate service to treat the patient. Referrals are triaged by advanced physiotherapists, patients every day. We will upload them to our internal electronic referral management system to ensure they are processed in a timely and efficient manner.

If you are concerned about the symptoms of a patient with a history of cancer, please refer directly to Radiology for an urgent MRI. NHS staff can find out how to help patients to manage their referral online. Last edited: 21 November am. No comments yet.

You're not signed in. This method incorporates the best of the traditional choose and book system with the flexibility of advice and guidance. Patients with renal disease can often be attending other outpatients and in the wait to be seen can significantly deteriorate. Whilst every effort is made to ensure enough capacity is available to see all patients there are occasions when appointment slots are unavailable.

Choose and Book was an E-Booking software application for the National Health Service NHS in England which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner GP , and to book a convenient date and time for their appointment. Originally designed simply as an electronic booking system, Choose and Book was developed to enable patient hospital choice. It was introduced into the NHS from onwards.
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Using the e-Referral Service at Guy's and St Thomas'

Call PRH switchboard on and ask for the advicce doctor on call. This enabled patients to either book their appointment at their GP practice, will deliver a service designed and assured by the users, with a wealth of information that can be used when making commissioning decisions and managing referrals. The new NHS e-Referral Service will harness some of the new technologies used by the most successful IT companies in the world and, call the national appointments line originally on. If you have difficulty finding the service you need on Choose and Book or where to book an appointment please contact:. A full record of these is available in the application.

By continuing to browse the site you are agreeing to our use of cookies. You can change your settings at any time. Learn more. Sam Everington discusses the pros and cons of the five ways a GP can refer patients to a hospital. There are now five ways a GP can refer a patient to a hospital and a problem that needs to be solved.


This enabled patients to either advixe their appointment at their GP practice, call the national appointments line originally on 60. Retrieved 13 July Rheumatology-advice nhs. We will upload them to our internal electronic referral management system to ensure they are processed in a timely and efficient manner.

Anx can access service-specific guidance to help shortlist the most appropriate services and highlight any helpful preliminary investigations. You can contact some specialties via email for non-urgent advice about patients already known to them! The referral will be triaged directly to the Orthopaedic service. The roll-out of Choose and Book in and suffered a number of delays; some technical because of its dependency on other NPfIT work streams, partly through functional problems in early releases.


  1. Tparheiprepex1997 says:

    Advice and Guidance - a tool to support referral management in. Choose and Book. Introduction. This guidance has been prepared for the following reasons.

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